Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

Please read individual sellers delivery policies. Some sellers will offer FREE delivery and some will charge standard charge. Depending on the country delivery may take up to 28 working days. So, it’s important to check this information with the seller first.

How Long Will it Take To Get My Package?

We advise all our sellers to send your orders with tracking numbers, which you will be able to track the progress of your order.

How Do I Track My Order?

Once your order has been shipped, the seller will provide you with a tracking number.

Do I Need A Account To Place Order?

Yes, you need to sign up for an account, it’s free

FAQ Second Version

What Shipping Methods Are Available?

Please read individual sellers delivery policies. Some sellers will offer FREE delivery and some will charge standard charge. Depending on the country delivery may take up to 28 working days. So, it’s important to check this information with the seller first.

How Long Will it Take To Get My Package?

We advise all our sellers to send your orders with tracking numbers, which you will be able to track the progress of your order

How Do I Track My Order?

Once your order has been shipped, the seller will provide you with a tracking number

How Do I Place an Order?

You can order by selecting products that you want and adding them to your cart. Make a payment by bank transfer or credit cards.  Due to the nature of some products, it’s collection only.

Sellers will list this information as part of their terms of sale.

How Should I to Contact if I Have Any Queries?

You can contact us directly through our email should you experience any issues. Email: info@motosoko.com

Do I Need an Account to Place an Order?

Yes, you need to sign up for an account, it’s free

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